Privacy Policy
Last updated: October 2026
Pet Well Clinic (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and how we use it.
Information we collect
- Details you send through our booking and contact forms, such as your name, phone number, email address and information about your pet
- Messages you send us by WhatsApp, phone or email
- Basic technical data such as browser type and pages visited, collected through cookies and analytics tools
How we use it
- To respond to enquiries and confirm, change or remind you about appointments
- To provide veterinary care and keep accurate medical records for your pet
- To improve our website and services
We do not sell your personal information.
Sharing
We share information only when needed to care for your pet (for example with reference laboratories or specialists), with service providers who help us run our website and communications, or where the law requires it.
Retention and security
We keep information for as long as needed for these purposes and to meet legal and professional record-keeping requirements, and we take reasonable steps to protect it.
Your choices
You can ask to see, correct or delete the personal information we hold about you, subject to our record-keeping obligations. Contact us at contact@petwell-clinics.com.
Cookies
Our website uses cookies to function and to understand how it is used. You can control cookies through your browser settings.
Contact
Pet Well Clinic, Al Dana Tower, 31st St, Al Sa’adah, Abu Dhabi, UAE. Email contact@petwell-clinics.com or call +971 50 104 8443.
Ready to book your pet’s appointment?
Registering a new puppy or kitten, managing an ongoing condition, or simply due a wellness check? Our team is ready to help.